HOW IT WORKS
How working with Ofelia goes, from the first message to teardown.
Four steps to book us and nine internal phases that happen whether or not you see them. This is everything between your message and the end of your event.
How to book
Four steps, no fuss.
- 01
Tell us about your event
The date, how many guests, the occasion, what you need and your budget if you already have one.
- 02
We confirm availability
We take in the project and answer your first questions.
- 03
We design your proposal
Services, scope, investment and terms.
- 04
You book it and we make it happen
An agreement, a 70% deposit and production.
Operations
The best operation is the one your guests never have to notice.
What you see of an event is the top layer. Underneath it there's a process that starts weeks earlier and ends when the space looks the way it did before.
- 01
Brief
Event, guests, atmosphere, restrictions and budget.
- 02
Planning
Menu, timing, staffing and what the venue needs.
- 03
Sourcing and production
Ingredients, suppliers and kitchen.
- 04
Coordination
Aligning with the rest of the event's vendors.
- 05
Food safety
Cold chain, transport and handling protocols.
- 06
Setup
Installed on site before the first guest arrives.
- 07
Service
Running the operation during the event.
- 08
Breakdown
Full removal and handover of the space.
- 09
Follow-up
Closing, invoicing and a review of what could be better.
Your event starts long before anything reaches the table.
Tell us what you have in mind. You don't need to have it figured out to write to us.
- First reply within 30 min
- First proposal within 24 h
- Service agreement
- 70% to hold the date
- During business hours.
- Once we have the essential details of the event.